Terms of Service:

»LOST OR STOLEN ITEMS: Once orders are shipped to customers home, Image Builders Marketing is not responsible for any lost or stolen items.  If you would like a required signature for delivery, please contact us the same day the order was placed so we can apply it before we ship the order.  If your order was lost or stolen, you may contact our carriers:

FedEx Customer Service – 1.800.GoFedEx (1.800.463.3339), or file a claim online HERE.

USPS Customer Service – 1-800-332-0317, or file a claim online HERE.

»EXCHANGES: There is a $10.95-$13.95 shipping and handling fee on all exchanges. The card that was used to place the original order will automatically be charged this fee once exchanges have been processed and shipped out. By clicking “I agree to the terms of service”, you are agreeing to this charge.  If items are returned to us washed, worn or tags missing you will not be refunded your money and we can not process an exchange.

»FREE SHIPPING: PLEASE NOTE: If you chose “Ship to School” option: Your orders ship to your school the 1st and 3rd Friday of each month and are available for pick-up at the school within 3 business days of shipping. ✦Orders ship the 1st and 3rd Friday of each month and must be placed prior to Wednesday at 8am to included in Friday’s shipment✦

Shipping Options
We are pleased to offer FREE SHIPPING TO YOUR SCHOOL YEAR-ROUND!
At check-out, you will have the following options:
1) Ship to School – Free Shipping
Orders will ship the 1st and 3rd Friday of each month and will be available for pick-up at the school
3 business days after shipping (day may vary based on school closing due to snow day, holiday,
etc.). Orders must be received by Wednesday at 8 a.m. to be included in the Friday shipment.
2) Ship to Home – Shipping Fees Will Apply
Orders will arrive within 7-10 business days. You will be charged shipping for this option.

Uniform Ordering Information

STEP 1: Browse the catalog and click on the appropriate items to view its detail page.

STEP 2: From the product detail page you may choose your desired size and quantity and click the “Add to Cart” button.

STEP 3: You have the option to continue shopping or proceed to checkout, click the “proceed to check out” button. This will take you to an “Shopping Cart Summary” page.

STEP 4: Returning Customer? Make sure to log in! Checkout screen will automatically make you create an account unless you have already signed in. We only send emails for order confirmation, account information, tracking, status updates, etc.

STEP 5: You will need to choose a shipping option and enter your credit card information. Your personal and credit information will be encrypted and secure as shown by the HTTPS in the URL line of your browser above. The “S” shows that the business you are shopping with is legitimate and secure.

PLEASE NOTE: If you chose “Ship to School: Free” option, Your orders ship to your school the 1st and 3rd Friday of each month and are available for pick-up at the school within 3 business days of shipping. ✦Orders must be placed by 8AM the Wednesday prior to the first and third Friday of each month.✦ 

You do not need to enter a shipping address if you chose to ship to your school!

STEP 6:  You must select “I have read and agree to the website terms and conditions *” before proceeding with order. Once your payment is applied at this point your credit card will be charged and you will be sent to “Order Received” page.  You may also use your username and password to come back to your account page at a later date to view your history. Your credit card will be processed via Authorize.net and will be payable to Image Builders Marketing, Jenison, MI. For more information see the Customer Service link above.

STEP 7: You will be emailed order status updates, you may also check the status by logging into your account, or by calling us.

Shipping Options
We are pleased to offer FREE SHIPPING TO YOUR SCHOOL YEAR-ROUND!
At check-out, you will have the following options:
1) Ship to School – Free Shipping
Orders will ship the 1st and 3rd Friday of each month and will be available for pick-up at the school
3 business days after shipping (day may vary based on school closing due to snow day, holiday,
etc.). Orders must be received by Wednesday at 8 a.m. to be included in the Friday shipment.
2) Ship to Home – Shipping Fees Will Apply
Orders will arrive within 7-10 business days. You will be charged shipping for this option.