Please call Customer Service from Monday through Friday 9 am to 5 pm EST for questions, exchanges or refunds, complaint resolutions, billing inquiries and any other questions.
Your personal satisfaction is guaranteed for all purchases. You may return any item for any reason within 30 days of receipt for a full refund of the purchase price, excluding shipping and handling charges. Customer is responsible for all additional shipping charges on exchanges and returns. A return due to shipping error or product defect has 14 days from receipt to qualify for no-charge shipping.
We will exchange sizes for students within 10 days of purchase(unworn, unwashed items only). Customer will be responsible for additional shipping charges. There is a $10.95-$13.95 shipping and handling fee on all exchanges. The card that was used to place the original order will be charged this fee once exchanges have been processed and shipped out.
IMAGE BUILDERS MARKETING
Attn: NHA Program
726 Chicago Drive
Jenison, MI 49428